Help centre

How can we help?

Guides, FAQ, and integration walkthroughs. Search or browse by topic.

Guides and integrations

Accounting Xero and QuickBooks
B2B or B2C mode Mode
AI receptionist (Bland legacy) Outbound
Csv Import
Email SMTP2Go
GoCardless
Google Calendar
Receptionist
Stripe
Twilio
Web Forms
Woocommerce

Frequently asked questions

How do I start my free trial?
Click Start free trial from the homepage or pricing page. You choose a plan, create a company, and land in the onboarding wizard. No credit card is required.
Can I cancel anytime?
Yes. From Settings > Billing you can cancel or change plan at any time. If you cancel during your trial you are not charged.
Where is my data stored?
All application servers and databases run inside UK data centres. See our trust centre for the full picture.
How do I import my existing contacts?
Use the CSV importer at Contacts > Import CSV or the generic bulk importer at Import. Templates provided.
How does the AI receptionist compare to a real receptionist?
The AI receptionist takes calls 24/7, uses your knowledge base to answer questions, and books appointments straight into your calendar. Most tenants use it as an out-of-hours safety net alongside their team.
What happens if I go over my included minutes or SMS?
Overage is billed at 10p per voice minute and 5p per outbound SMS. You can set spend caps in Settings > Billing to avoid surprises.

Can’t find what you need?

Email us at info@unavoidablecrm.com and we’ll come back within one business day. Signed-in customers can also raise a ticket from Settings > Support.

Email support Check system status